Abstract
This disclosure describes techniques for forecasting production system outages for software services. Per techniques of this disclosure, a forecast of the total (aggregate) volume of outages across all types of outages is determined for different intervals. A forecast of a relative percentage of each type of outage (based on a root cause of the outage) is determined for the different intervals. A forecast of an outage caused by a particular root cause is determined by calculating the product of the forecasted total outage and the forecasted relative percentage for the particular root cause. Data characteristics analysis is performed to heuristically determine a method for outage forecasting. For example, for outage data that meets a predetermined data characteristics threshold, a legacy method for outage forecasting that performs forecasting on a root cause type basis directly can be utilized instead of first performing forecasting on an aggregate volume basis.
Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 License.
Recommended Citation
n/a, "Production System Outage Forecasting for Software Services", Technical Disclosure Commons, (October 18, 2024)
https://www.tdcommons.org/dpubs_series/7455