Abstract

Current network monitoring and health visualization tools and systems provide the results of their analysis only in the form of a report. To address that limitation, techniques are presented herein that support a range of enhancements to such tools.

  • One such enhancement allows the tools to automatically diagnose an issue, and provide a solution to the same, using predictive analysis.
  • Another such enhancement encompasses training the tools to provide detailed and forthright solutions to an end user.

Accordingly, aspects of the techniques encompass a solution-oriented approach and support a monitoring and solutioning tool MAST that is able to interact with both an end-user and the different devices within a managed network.

Creative Commons License

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 License.

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