Abstract

The present disclosure relates to an infrastructure-neutral dispute processing method and system that maintains a synchronized, real-time transaction state across geographically distributed and independently managed data centers. Upon receiving a dispute request, a transaction summary is obtained from the originating data center, and only the required transaction state elements are synchronously and atomically written to targeted regional nodes of an independently hosted cloud data store, outside the ETL ingestion path. Once all nodes confirm the write, a point-in-time state view is created, capturing transaction identifiers and state elements from the originating data center and serving as the sole authoritative source throughout dispute processing. If a subsequent read fails, the state view is provided to a secondary data center, where a gap detection engine identifies missing state elements and a completion engine retrieves and populates only those elements in a local cache. The dispute engine then reads exclusively from the reconstructed cache, ensuring consistent outcomes, eliminating mixed-source decisions, avoiding ETL modifications, minimizing failover transfers, and supporting audit compliance.

Creative Commons License

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 License.

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