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Abstract

This disclosure describes techniques, implemented with user permission, to enhance user engagement during the idle time between call initiation and connection. Contextually relevant, personalized content is displayed while a call is being connected. Such content can include, for example, photos, interaction metrics for the call recipient, event-specific information such as birthdays. For calls to a business, information about the business can be displayed. Display of useful information can improve the user experience of placing calls.

Creative Commons License

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 License.

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