A method for providing rank weighting based on wait-time for customer service in various places using software in a system is disclosed. The software application shows information of wait-time with a “current wait” indicator that gives an estimate based on many factors including geolocation, fine-grained geolocation, number of people in line to check-in/out, speed of service, etc. The advantages of using the method include time saving by selecting a restaurant or service provider that currently provides faster service, in addition to other factors.
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Jackson, Dean Kenneth and Klein, Daniel, "PROVIDING RATINGS BASED ON WAIT-TIME FOR CUSTOMER SERVICE", Technical Disclosure Commons, (January 06, 2016)