Abstract

Online customer orders are typically fulfilled in the sequence received, e.g., in a first-in, first-out manner. However, such a fulfillment process may not optimize transportation and delivery costs. Techniques disclosed herein optimize fulfillment of online customer orders based on identified criteria and process these orders in a sequence determined by such criteria. For example, orders for same-day delivery are processed in sequence while next-day orders are fulfilled based on the rate structure of a carrier. This reduces the costs associated with next-day orders that are leftover due to inadequate fulfillment capacity and processed on the following day as more expensive same-day deliveries.

Creative Commons License

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 License.

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