Techniques are presented herein that support a remote observability capability (comprising remote visibility, monitoring, and troubleshooting) for Internet of things (IoT) devices that are connected behind an IoT gateway (by agnostic network connectivity) through a dynamically deployed Enterprise Agent that is able to monitor all of the underlying state changes (through a southbound interface in an operational technology (OT) protocol agnostic manner) in IoT devices and then relay the collected telemetry data to a cloud-based facility. Aspects of the presented techniques leverage an embedded Subscriber Identity Module (eSIM)-based Java Card facility to collect telemetry data through a metrics, events, logs, and traces (MELT) framework and an OpenTelemetry (OTel) application programming interface (API) along with a wireless modem. Further aspects of the presented techniques leverage an IoT SIM Applet For Secure End-2-End Communication (SAFE) agent.

Creative Commons License

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 License.