Online and offline shopping activity often requires shoppers to spend substantial amounts of time researching, finding, and refining their product search to identify the right product that meets their requirements. Some of this time may be spent in searching and filtering results on general-purpose search engines or merchant websites, neither of which are optimized for shopping related research. This disclosure describes techniques that enable shopping via a rich, multimedia conversational interface. The techniques provide an online shopping experience that is simple, uncluttered, and does not overwhelm the user. The user is provided guidance throughout their shopping journey.
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Yadav, Abhishek and Handa, Amit, "Personalized Shopping via Conversational User Interface", Technical Disclosure Commons, (August 25, 2022)