The Ziggy orange ship cap is having high and variable torque for all sizes. Whereby genuine customer complains on the bad experience in removing the orange cap. Internal testers were giving feedback on the high and variable torque needed in opening different batches of the same supplies. Other feedback includes finger scratches whilst opening the cap. The root cause is unwanted weld which is due to constraint of the line to meet high volume manufacturing.
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INC, HP, "ADDITIONAL PACKAGING PART FOR EASY REMOVAL OF ORANGE SHIP CAP", Technical Disclosure Commons, (August 16, 2022)