Hyperautomation refers to the combination of available advanced technologies to, as much as possible, strategically automate business processes. The two major technologies that are flourishing in the hyperautomation space are low-code/no-code based applications and robotic process automation (RPA). The networking industry has many automation use cases involving network controllers, especially for troubleshooting, where the technologies that were described above could be widely adopted. However, low-code technologies are currently used for building static applications without any state. Techniques are presented herein that support the dynamic creation of low-code workflows by processing the underlying context and state of networking events for different personas.

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This work is licensed under a Creative Commons Attribution 4.0 License.