Embodiments of the invention are directed to methods and systems for telephonic payment credential collection. A user, via a communication device 101, can establish a telephonic connection to a client device (e.g., associated with a resource provider) to initiate a transaction. The client device can join an automated payment collection assistant (APCA) application 102 to prompt the user for fields relating to a payment device, translate the fields into text, and authenticate the speech of the user (e.g., by comparing the voice of the user with a stored biometric voice print previously provided by the user). Data relating to the transaction and the payment device details can be forwarded to a processing computer for authentication of the transaction. Responsive to authenticating the transaction, a message can be sent to the communication device 101 indicating that the transaction is successful.
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FLANAGAN, PATRICK and MAREN, VANESSA, "SYSTEM AND METHOD FOR TELEPHONIC PAYMENT CREDENTIAL COLLECTION", Technical Disclosure Commons, (May 24, 2022)