Abstract

Many event venues allow attendees to present digital tickets through digital wallets or email confirmations using a basic technology, such as Quick Response (QR) codes for authentication. However, the value of the digital ticket stops there. There is no additional function for current digital ticket technology besides basic attendance to an event. This proposal seeks to take traditional digital tickets to the next step by converting them to Smart Tickets, which can encompass metadata that can enable an individualized, automated experience at any venue. By making a ticket 'smart', events can provide different tiers of experiences to different types of ticket holders. For example, VIP tickets can include metadata to unlock specific features such as prioritization of traffic during prime congestion periods, crowd visualization at food vendors, exits, etc. as well as futuristic features such as priority for driverless cars in a VIP driverless valet.

Creative Commons License

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 License.

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