Network issues can affect the quality of audio and video for online collaboration sessions, which can result in participants missing important parts of speech. Current collaboration tools often provide closed captioning (CC) options, however, captioning is typically not automatically started on bandwidth issues and, further, captioning is often generated in the cloud with no guarantee that the original stream is received intact by meeting participants. Presented herein are techniques to address these issues by providing a collaboration service that facilitates real-time Dynamic Captioning. In the event of network issues during an online meeting, at either the speaker end or the listener end, Dynamic Captioning is activated in accordance with techniques presented herein so that a conversation can still be followed in the event that the video and audio has been badly affected by the network conditions.

Creative Commons License

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 License.