Abstract

Solutions to manage incoming messages such as email, chat, etc. put the burden on the message recipient. In the absence of cues from the message sender about the urgency and/or importance, the recipient cannot determine whether a message requires immediate attention without reading the message first. As a result, many users hesitate to adopt solutions that defer message delivery or notification out of a fear of missing an urgent message that requires prompt action. This disclosure describes techniques to provide message senders capabilities to augment sent messages by specifying additional information, such as priority and contextual delivery parameters. Recipient applications can use the sender-provided additional information about the message to manage incoming message delivery. With user permission, relevant information regarding the recipient’s context can be used as an additional factor in determining appropriate message delivery times.

Creative Commons License

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 License.

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