PROACTIVE MANAGEMENT OF CUSTOMER NETWORKS FOR STABILITY AND RELIABILITY LEVERAGING APPDY INTEGRATION INTO NETWORK SERVICE PRODUCTS
Techniques are described for leveraging the integration of the AppDynamics (AppDy) Software Development Kit (SDK) with network service products that allows for run-time retrieval of key process data on an AppDy platform. The run-time retrieval of key process data will be managed by a network service provider's customer support teams, which can proactively detect customer network degradations before they have an impact on end user experience.
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Valenza, Salvatore; Karmakar, Anirban; Vegas, Thomas; Sankaran, Hamsa; and Lecoultre, Renault John, "PROACTIVE MANAGEMENT OF CUSTOMER NETWORKS FOR STABILITY AND RELIABILITY LEVERAGING APPDY INTEGRATION INTO NETWORK SERVICE PRODUCTS", Technical Disclosure Commons, (April 01, 2019)