Abstract
Techniques are described herein for taking into account actual written feedback provided by customer in terms of comments to generate a score. The score, in turn, may help in efficient executive decision making. The textual feedback is more holistic as it describes in detail why a customer might dislike/like/love a product.
Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 License.
Recommended Citation
Daga, Pranjal and Nucci, Antonio, "A DEEP GAUSSIAN MIXTURE MODEL APPROACH TO SCORING BASED ON FEEDBACK", Technical Disclosure Commons, (January 03, 2019)
https://www.tdcommons.org/dpubs_series/1851