Techniques are described for using a cognitive learning instance to learn a user's preferences across a wide range of cloud collaboration services and provide a customized user experience. This customized user experience is then leveraged on the back-end for optimizing cloud resources.
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Hanes, M. David; Jeuk, Sebastian; Salgueiro, Gonzalo; and Byers, Chuck, "COGNITIVE CLOUD COLLABORATION", Technical Disclosure Commons, (December 19, 2018)