Currently, conversational apps do not have the capability for the user provide input that can edit or extend a backend knowledge base from which the app derives the output. This disclosure describes a framework to support the creation of conversational apps with backend knowledge bases that can be updated by users. The framework includes capability to enable the user to provide feedback and input regarding the answers provided by a conversation app in response to a query. Such user contributions are processed by corresponding moderators to edit the associated content within the knowledge base as needed.
Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 License.
Nicholls, Leon, "Moderated User Input for Editing and Extending Knowledge Bases", Technical Disclosure Commons, (October 08, 2018)