A process is disclosed for performing a reverse auction for voluntary time-off (VTO) to reduce excess staff at fulfillment operations at retailers. The process includes determining if there are excess operators at a store and that work queue can be easily cleared. A store lead is informed to reverse auction one or more VTO spots if there are excess operators. The reverse auction includes offering one or more VTO spots with a number of hours being paid for. The operators bid for lower number of paid hours and the bid for least amount of time for the VTO spot wins the reverse auction. The operator associated with the winning bid is granted the VTO spot and gets paid leave for that amount of time. The method provides employees some incentive to leave work and provides a win-win situation for the organization and employees.

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