This disclosure describes techniques to insert hyperlinks into user communications (e.g., email, chat, etc.) that can provide a ready reference to other communications relevant to the context. With user permission, contents of email and chat messages are analyzed and classified according to the topics of the messages, e.g., with the use of a trained machine learning model. When a new message is received, it is analyzed and hyperlinks are automatically inserted that enable the user to navigate to other relevant messages.

Creative Commons License

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 License.