Generally, the present disclosure is directed to optimizing route guidance in a navigation or ride share service to preserve user loyalty. In particular, in some implementations, the systems and methods of the present disclosure can include or otherwise leverage one or more machine-learned models to predict likelihood of user abandonment based on user data and/or route data.
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Price, Thomas, "Optimizing Route Guidance to Preserve User Loyalty", Technical Disclosure Commons, (December 14, 2017)