Abstract

Research has identified many characteristics of productive teams, e.g., initiative, helpfulness, time efficiency, work quality, etc. A metric for productivity that provides a measure of team productivity can help teams identify specific areas of improvement. Techniques disclosed herein identify different aspects of productivity that can be observed in online communication and document creation/management systems. For example, such aspects can include creation of documents, collaborative editing of documents, and communication between users. Further, these aspects are measured to compute a productivity metric. A multigraph is constructed with nodes representing users and edges representing the weight (quality) of creation, collaboration, and communication events. The productivity metric is computed based on the connectivity of the multigraph, the quality of the edges, and the individual nodes.

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